Business and service
OverTyme Network is a growing creator platform operated by OverTyme Ent. Group. Track Rescue Powered By OverTyme Ent is the first active feature and provides custom mixing, mastering, audio cleanup, release preparation, and related music services for artists, labels, creators, engineers, and music teams.
Eligibility and lawful use
You may submit only recordings, beats, stems, artwork, links, instructions, and other materials that you own or have permission to use. You may not use the service for unlawful, infringing, fraudulent, abusive, or harmful activity.
Orders and project scope
Each order covers the selected service, song, project, billing interval, and features shown at checkout or confirmed in writing. Track Rescue may review submitted files before production begins. Unusable, incomplete, private, expired, corrupted, or materially different source files may require a revised scope, price, or schedule.
Requests outside the confirmed scope—including replacement recordings, a new arrangement, a different beat, major creative redirection, or additional deliverables—may require a separate quote or order.
Pricing and payments
Prices are listed in US dollars unless a checkout page states otherwise. Card payments are processed through Stripe-hosted checkout. Stripe may collect payment, billing, fraud-prevention, and receipt information under its own terms and privacy policy. Track Rescue does not collect or store full card numbers on this website.
Memberships and recurring billing
Basic, Pro, and Elite memberships include the track allowance, revision allowance, review benefit, and overage terms shown for the selected plan. Memberships automatically renew at the selected monthly, quarterly, or annual interval until cancelled.
Cancellation requests must be sent to support before the next renewal charge. A confirmed cancellation stops future renewal charges, while access continues through the current paid term. See the membership cancellation policy for details.
Delivery and customer responsibilities
Production timing depends on the service, file quality, artist response time, revisions, and queue volume. Timing is confirmed after usable files and clear instructions are received. You are responsible for keeping file links active, supplying accurate contact information, reviewing requested materials, and responding to questions that block production.
Approvals and revisions
Revision limits depend on the purchased service or membership. Feedback should be clear, consolidated, and within the confirmed scope. Track Rescue may treat additional or conflicting requests as a scope change.
Refunds, cancellations, and disputes
Custom audio work becomes generally non-refundable once production begins or a preview or final deliverable has been supplied. Eligible cancellations, duplicate charges, unavailable services, approved refunds, membership cancellations, and payment concerns are handled under the refund and cancellation policy.
Studio and preview tools
Browser-based preview or Studio tools may depend on source quality, browser support, device performance, playback equipment, and selected settings. A preview is not a guarantee that every playback system will reproduce audio identically.
Intellectual property
You retain rights in materials you lawfully submit. Track Rescue and OverTyme Ent. Group retain rights in their websites, branding, service methods, software, templates, and original business materials. Payment for a service does not transfer rights in Track Rescue tools or branding.
Service availability
Track Rescue may pause, modify, or discontinue a feature, plan, or service when necessary. If Track Rescue cannot provide a paid service, support will offer an appropriate next step, which may include revised timing, an alternative, or a refund under the published policy.
Privacy
Information submitted through support, checkout, or the Track Rescue app is handled as described in the privacy policy.
Changes to these terms
These terms may be updated as services, plans, payment options, or legal requirements change. The current version and update date will be posted on this page.
Contact
Questions about these terms may be sent to support@overtymenetwork.com. Support response target: 1–2 business days.