Information you choose to provide
We may receive an artist or customer name, email address, social handle, account details, song or project title, music links, source-file links, project notes, references, requested deadline, order details, revision feedback, support messages, and other information you choose to send.
Website and hosting information
The website host may process basic technical information needed to deliver and protect the site, such as IP address, browser type, device information, requested pages, timestamps, and security logs. This public site does not ask visitors to enter card numbers.
Audio and music links
You are responsible for making sure you have the right to share submitted recordings, stems, beats, artwork, and links. Track Rescue uses project materials only as reasonably needed to review the request, provide the purchased service, deliver files, handle revisions, and support the order.
Payments
Card payments are handled through Stripe-hosted checkout. Stripe may process payment details, billing details, fraud-prevention signals, receipts, and related transaction records under its own terms and privacy policy. Track Rescue does not collect or store full card numbers on this website.
How information is used
Information may be used to:
- respond to service, support, refund, cancellation, or delivery questions;
- review source files and confirm project scope;
- create and manage orders, memberships, accounts, and deliverables;
- process or reconcile payments and receipts;
- prevent fraud, abuse, security incidents, or infringement; and
- maintain business, tax, dispute, and service records.
Sharing
We do not sell personal information. Information may be shared with service providers that help operate hosting, file delivery, communications, payments, security, analytics, or customer service, but only as reasonably needed for those functions. Information may also be disclosed when required by law or to protect rights, safety, and the integrity of the service.
Retention
Support messages, order records, payment references, project notes, and submitted links may be kept while needed to deliver services, handle revisions or disputes, meet legal or tax obligations, maintain security, or support legitimate business records. Retention may vary by record type.
Your choices
You may request access, correction, or deletion of information associated with a support request or Track Rescue account. Some records may need to be retained for legal, security, payment, tax, or dispute purposes. Do not send card numbers, passwords, government identification, or unrelated sensitive information by email.
Third-party links
The website may link to Stripe, file-sharing services, streaming services, or other third-party websites. Their privacy practices are governed by their own policies.
Policy changes
This policy may be updated as the website, services, providers, or legal requirements change. The current version and update date will be posted on this page.
Privacy contact
Send privacy questions or requests to support@overtymenetwork.com. Include enough information to identify the relevant account, order, or support request. Response target: 1–2 business days for acknowledgement.